CYBNET Privacy Policy
Welcome to CYBNET's Privacy Policy. This document outlines how we collect, use, and protect your information. By using our services, you agree to the terms outlined in this policy.
1. What do we do with your personal data?
At CYBNET, we focus on delivering exceptional business internet, data networks, monitoring, and security services. We handle limited Personally Identifiable Information (PII) but require contact details for communication related to installation, service, support, and billing.
1.1 Use of Your Data
We use your data for the following purposes:
- Improving Products and Services: Enhancing our offerings, managing the network for optimal user experience, conducting market research, and personalising experiences.
- Providing Products and Services: Offering selected products and services, keeping you informed, and responding to your inquiries.
- Legal, Regulatory, and Business Reasons: Assisting in crime and fraud prevention, assessing credit risk, and ensuring contractual obligations.
1.2 Types of Information Usage
We may use your information to:
- Improve our products and services.
- Enhance and personalise offerings.
- Perform analysis, research, and monitor usage behaviour.
2. How long do we keep your personal data?
We retain your information during your customer relationship with CYBER NET and afterwards for various reasons, including dispute resolution, fraud prevention, legal compliance, and fulfilling our obligations.
3. Who do we share your personal data with and why?
We share your information in the following situations:
- Partners and Service Providers: With entities helping deliver chosen products and services.
- Legal or Regulatory Requirements: In response to lawful requests from authorities or agencies.
- Business Changes: In the event of ownership changes, ensuring confidentiality.
4. What data do we hold about you? (and how do we get it?)
We collect data through:
- Direct Interaction: Information provided by you through forms, surveys, or direct contact.
- Monitoring Services: Tools managing your network use.
- Browsing History: Information from your interactions with our website.
- Third Parties: Data from credit reference agencies, fraud protection agencies, and other publicly available sources.
5. What rights do you have?
You have the right to:
- Be informed about data usage.
- Update your data.
- Request data deletion.
- Obtain a copy of your data.
- Object to processing and have it restricted.
6. How do I change my marketing preferences?
You can opt out of marketing communications anytime through unsubscribe links in emails. We never share your data for third-party marketing without your explicit consent.
7. How do we ensure your data is secure?
CYBER NET is committed to data security using various technologies and procedures. However, internet communications are not secure, and caution is advised.
8. How can I contact you?
For information or queries, contact our Compliance Team at [compliance@cybnet.com].
9. Changes to this Privacy Notice
We may update this policy. Check for changes here or receive notifications via email.
10. Resolving Privacy Issues
We aim to resolve privacy issues promptly. If needed, you can refer any issue to the Information Commissioner's Office
Thank you for choosing CYBNET. Your privacy is important to us.